Support Section
Desktop Warranty
Return to Base Warranty
The computer is covered for 12 months from date of purchase for parts and labour.
The cost of returning the PC is paid by the customer.
Warranty Service Provided
The provision of the service under this warranty will be on the base unit only and does not include monitors or other peripherals, which are covered by separate manufacturers warranty agreements.
Charges
Any visits, repairs, parts supplied or other work carried out which are found to be outside the terms of this warranty will be charged to the purchaser, and will be payable at the point of service.
General Conditions
The purchaser will ensure that no adjustments, alterations, interference or repairs are carried out to the equipment other than by an authorised representative of the company; failure to comply with these conditions will invalidate the warranty. It is the purchasers responsibility to ensure that adequate back-ups of all applications, operating systems and data are maintained. In the event of fault emanating from a manufacture or design fault, it may be necessary for the machine to be returned to the manufacturer for fault diagnoses, repair and test.
Exclusions
1. Software and Operating Systems. Breakdowns or failures arising from any external influences such as misuse, neglect, excessive wear to the equipment and other external influences such as, but not limited to, poor environmental conditions, electrical power surges, power failure, the use of incompatible or uncertified accessories or media and the effect of computer viruses.
2. The replacement of any parts classed as consumables, such as floppy disks, tapes, magnetic media of any type and batteries.
The computer is covered for 12 months from date of purchase for parts and labour.
The cost of returning the PC is paid by the customer.
Warranty Service Provided
The provision of the service under this warranty will be on the base unit only and does not include monitors or other peripherals, which are covered by separate manufacturers warranty agreements.
Charges
Any visits, repairs, parts supplied or other work carried out which are found to be outside the terms of this warranty will be charged to the purchaser, and will be payable at the point of service.
General Conditions
The purchaser will ensure that no adjustments, alterations, interference or repairs are carried out to the equipment other than by an authorised representative of the company; failure to comply with these conditions will invalidate the warranty. It is the purchasers responsibility to ensure that adequate back-ups of all applications, operating systems and data are maintained. In the event of fault emanating from a manufacture or design fault, it may be necessary for the machine to be returned to the manufacturer for fault diagnoses, repair and test.
Exclusions
1. Software and Operating Systems. Breakdowns or failures arising from any external influences such as misuse, neglect, excessive wear to the equipment and other external influences such as, but not limited to, poor environmental conditions, electrical power surges, power failure, the use of incompatible or uncertified accessories or media and the effect of computer viruses.
2. The replacement of any parts classed as consumables, such as floppy disks, tapes, magnetic media of any type and batteries.
Laptop Warranty
Laptop warranties are covered by the manufacturer, in saying that we will be only too pleased to help you in the event of a system failure.
Component Warranty
Components will carry different warranty periods.
